Healthcare
STRATA for physical therapy practices. The five operating gaps that cost clinics recoverable visit revenue every month.
Platforms at v1: WebPT, Raintree, TheraOffice, Heno, Prompt
The operating gaps
Named in operator language. One paragraph each.
- 01
Patient-visit sequencing across plan of care
Plans of care call for ten to twenty visits. Patients drop off at visit five or six. Visit-completion sequences improve adherence and outcomes. Follow-Up Automation installs the cadence.
- 02
Authorization renewal at the visit-cap threshold
Insurance authorization runs out mid-plan. The front desk submits a renewal; the cycle takes days; visits get rescheduled. Document Processing pre-stages the renewal packets.
- 03
Inbound new-patient inquiry response
Referral-source calls and patient-initiated inquiries route through the front desk. Speed-to-Lead closes the response gap.
- 04
Referral-source follow-up across physician and surgeon offices
Discharge summaries to the referring physician within seventy-two hours determine the next referral. The packet is on the plan and inconsistently executed.
- 05
Reporting on visit completion, productivity, and authorization-denial rate
Visit completion, therapist productivity, and authorization-denial rate stitch from the EMR and the billing system.
The Revenue Audit
Know your specific number before you commit to anything.
The Revenue Audit for physical therapy practices is a fifteen-minute working session against an EMR export and a recent month of referral and authorization data. We calculate recoverable revenue across visit-completion lift, authorization-renewal cycle time, and referral-source consistency. The retainer is sized against the figure. Honest no on the call.
- A specific dollar figure of recoverable revenue, calculated against your own data.
- A vertical-specific gap diagnosis named in operator language, not marketing language.
- A reference conversation with an operator in your vertical or an adjacent one.
- A retainer sized against the figure, or an honest no on the call.
Insurance, HVAC, and dental are our installation wedges at v1. We accept Revenue Audits in physical therapy and run them against the same diagnostic; the engagement timeline is set during the call.
Stack recommendation for Physical Therapy
Layered in the order that produces the visible ROI event first.
- Layer 1
Follow-Up Automation
Visit-completion sequencing is the highest-value operational fix.
- Layer 1
Document Processing
Authorization renewal and discharge documentation close the largest reclaimable hour cost.
- Layer 2
Speed-to-Lead
New-patient inbound capture pairs with the cadence layer.
- Layer 3
Revenue Recovery
Past-patient reactivation for recurring or recurring-condition needs.
- Layer 3
Internal Reporting
Visit completion, productivity, and denial rate in one view.
Proof
Across the audits the firm has run, the typical recoverable figure on a $1M to $5M book is $30,000 to $90,000 per year. Your figure is specific to your book.
STRATA is quiet about engagements in flight.
References are matched to your vertical and available on the audit call. Case studies are published when the customer is ready to be named. What we can tell you: the audit call will include a reference conversation with an operator in your vertical or an adjacent one.
Operational questions
What operators ask before the audit call.
What EMR platforms does STRATA integrate with at v1?+
How is PHI handled?+
Does this work for a 2-clinic practice?+
Will therapists need a new system?+
What does the prospect bring to the audit call?+
How the engagement is governed
Three structural promises. All on the record.
The Honest No
If the Revenue Audit shows the recoverable revenue does not justify the retainer, the firm says so on the audit call. STRATA is not the right fit for every business in a vertical, and we name that directly.
The Pause Clause
If the recovered revenue does not exceed the monthly retainer within the first 60 days of deployment, the engagement pauses until the gap is closed.
Month-to-month
The first 90 days of any STRATA engagement is month-to-month. Long-term commitments are earned by operational performance, not signatures.
STRATA for Physical Therapy
Your recoverable revenue is a specific number.
The Revenue Audit calculates it from your physical therapy data in fifteen minutes.
The Pause Clause stands. The Honest No is on the audit call. The first 90 days is month-to-month.