The operating gaps

Named in operator language. One paragraph each.

1. 01

   Inconsistency in reporting across properties and books

   Each property reports rent roll, AR aging, and operating expense variance in a slightly different shape. The portfolio review pulls the data Monday morning and stitches it by hand. Internal Reporting standardizes across the portfolio without ripping the property-management system out.

2. 02

   Document processing across leases, invoices, and CAM reconciliations

   New leases, renewals, vendor invoices, and CAM reconciliations are processed by hand and live in the leasing folder rather than the property-management system of record. Document Processing closes the intake loop and pushes structured data into the system.

3. 03

   Follow-up gaps with prospective tenants and brokers

   The tour was Tuesday. The 24-hour and 72-hour follow-ups were on the plan. The lease was signed at the competing building because the leasing agent there ran the cadence. Follow-Up Automation installs the sequenced touches.

4. 04

   AR aging that creeps because nobody owns the chase cadence

   Day-31, day-60, and day-90 collection touches are inconsistent across properties. Cash flow lags. Revenue Recovery against AR aging produces collectible recovery against the existing book.

5. 05

   Owner reporting compiled by hand at month end

   Owner statements, capital project reports, and investor updates are stitched at month end from the property-management system, the accounting system, and the project tracker. Internal Reporting consolidates the cycle.

The Revenue Audit

Know your specific number before you commit to anything.

The Revenue Audit for commercial real estate operators is a fifteen-minute working session against a property-management export and a recent AR-aging report. We calculate recoverable revenue across collections cadence, lease-renewal pipeline, and document-processing time reclaimed. The retainer is sized against the figure. Honest no on the call if the figure does not justify.

1. 01A specific dollar figure of recoverable revenue, calculated against your own data.
2. 02A vertical-specific gap diagnosis named in operator language, not marketing language.
3. 03A reference conversation with an operator in your vertical or an adjacent one.
4. 04A retainer sized against the figure, or an honest no on the call.

Insurance, HVAC, and dental are our installation wedges at v1. We accept Revenue Audits in commercial real estate and property management and run them against the same diagnostic; the engagement timeline is set during the call.

Stack recommendation for Commercial Real Estate and Property Management

Layered in the order that produces the visible ROI event first.

1. Layer 1

   Revenue Recovery

   AR-aging recovery is the fastest operational lift against the existing portfolio.

2. Layer 1

   Speed-to-Lead

   Inbound tenant and broker inquiry response time pairs with Revenue Recovery.

3. Layer 2

   Document Processing

   Lease, invoice, and CAM reconciliation processing creates portfolio-wide depth.

4. Layer 3

   Follow-Up Automation

   Tour follow-up, lease-renewal cadence, and tenant communication sequences.

5. Layer 3

   Internal Reporting

   Cross-property rent roll, AR aging, OpEx variance, and owner reporting in one weekly view.

Proof

Across the audits the firm has run, the typical recoverable figure on a $1M to $5M book is $30,000 to $90,000 per year. Your figure is specific to your book.

STRATA is quiet about engagements in flight.

References are matched to your vertical and available on the audit call. Case studies are published when the customer is ready to be named. What we can tell you: the audit call will include a reference conversation with an operator in your vertical or an adjacent one.

Operational questions

What operators ask before the audit call.